Opportunity Discovery

Overview

  • Identify a problem worth solving using Jobs-to-be-Done (JTBD) methodology
  • Empathize with the customer to further define the problem using Design Thinking
  • Use Brainstorming to think of solutions for your idea
  • Do a quick Back-of-the-Envelope calculation exercise to find out the viability of your idea

Session 1: Identify a Problem Worth Solving - I(CORE) - 2 Item[s]

Where should I start?

  • Solution
  • Product
  • Idea
  • Customer

Entrepreneurs see problems as opportunities

CUSTOMER: Opportunities are not always disguised as problems, sometimes they can be found around a group of people or the customer. For example: Pregnant women - Get them bio-engineerred smelling salt (Keep nausea at bay and Vitamin D at optimum)

Problem: A job that someone is unable to do or does with a lot of friction.

Where to look?

  • Existing products
  • Alternatives
  • Pain points
  • Friction

Ex: Problem- Vacuum cleaner constantly get clogged and lose suction. Solution- Dyson built dyson vacuum cleaner (a bagless vacuum that does not lose suction) after 500 failed attempts

Anticipate future problem

  • Based on current trends, structural changes, and predict problems.

But first make sure if the problem is really worth solving. Will people pay? Steps:

  • Observe, observe, observe - Look for a job they are truying to get done.
  • Empathize while observing - To see what the point of friction is.
  • Find out the trigger pushing the customer to look for a change (Vacuum cleaner getting clogged and losing suction)
  • Focus on existing alternative - Would the customers be better off with existing alternatives?
  • What jobs customer wants done by hiring the product.
  • Validate them from horses mouth (your customers)

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Session 2: Identify a Problem Worth Solving - II (CORE)

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Session 3: Design Thinking (CORE) - 7 Item[s]

Harnessing creativity to: - Make something of value - Solve problems - Change the world is Design!

Design is not just how things look like or how things feel like, but how things work. - Steve Jobs

What is Design Thinking? It is taking the way designer’s method of thinking and working, and applying it to different problems.

Process:

  • Deeply human-centered
    • Understand their needs and wishes
  • Identifying an opportunity of improvement
    • Solution-focussed
    • What is => What can be (Action-oriented)
  • Building up of ideas
    • Opposed to learning from the past
    • Thinking wildly and Testing rapidly
    • Creating multiple solutions

Design Thinking = Empathy + Imagination + Intuition + Obductive reasoning (to explore possibililites to benefit the end-user.)

Values of Design Thinking:

  1. Empathy: Walk in the shoes of your users.
  2. Curiousity: Investigate everything.
  3. Imagination: Let your imagination play.
  4. Making: Make <=> Break <=> Iterate (Keep experiment; Shape and refine ideas)
  5. Optimism: Frame problems into opportunity.

Popular Models of Design Thinking

  1. STANFORD d.school
  2. Design Thinking for Educators: Toolkit
  3. Design Minds: DT Process
  4. Washwani Foundation Design Thinking

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Session 4: Look for Solutions (CORE) - 3 Item[s]

Brainstorming: Group creativity technique for idea generation. Allows free flows of ideas and thoughts within a short frame of time.

  1. Generate as many ideas as possible
  2. Don’t criticize anyone or anyone’s idea
  3. Welcome wild and crazy ideas
  4. Build upon each others’ ideas

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